For making an Online request for Refilling of a Gas Cylinder for Indian Oil Corporation (Indane/IOCL) please use the following website: http://www.indane.co.in. You can login using "Consumer Login" at the top right on this page. If you are not registered, click on "Register Now?" below the password space. You must fill State, District, your gas Distributor, Consumer Number or LPG Id, Email, Mobile and at least fill TWO Ids from Passport, PAN, Ration Card, Driving License or Aadhaar.
The direct link to the booking site is currently at http://www.indane.co.in
IVRS
You can also use IVRS (Interactive Voiice Response System) or SMS to book the Gas. The primary phone number for all these activities is 99 115 54411. When using the system for the first time dial 99 115 54411 from your landline/mobile and proceed with the following steps as guided by voice response:
- Select the language options.
- Enter the Phone number of your distributor.
- Enter your consumer number.
- Select from the options for booking refill.
- The system would provide you the reference to refill booking besides prompting you for registering the phone number. For future bookings, registered users can dial 99 115 54411 from the registered phone number and select and option through the interactive mode for:
- Refill booking - In this case the system would respond with the reference number for refill booking.
- Registering complaint.
- For Status of the previous booking.
SMS
If you are using the SMS facility for the first time, then SMS
IOC <STD Code + Distributor's Telephone number> <Your Consumer Number> to 99 115 54411.
For example, in case the distributor's telephone number is 26024289 and consumer number is QX00827C, SMS shall be sent as follows: IOC 1126024289 QX00827C.
For subsequent bookings, send SMS IOC to 99 115 54411.
Online
Create an account on this based on your Mobile number, Email address and Landline number. Specify your Consumer Number and Gas Supplying Agency. Once you are registered you can request Refills online. The website also gives information about all your connection details, how many subsidized cylinders you have used, LPG Id, your LPG subsidy bank details and contains very useful information about Phone numbers, Toll Free numbers to be used in case of General complaints and Gas Leakage complaints etc. It provides information on how you can book Gas using SMS (Text) or IVRS or Android application at Book Your Cylinder.
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The http://www.indanemis.co.in/indane website has been discontinued around April/May 2015.
The Tomogas website at http://www.tomogas.com has been discontinued since 15th March, 2011.
